We aim to keep our turnaround time less than 14 days but we will contact you directly on the email address you used to order if your item is likely to take longer.
Please bare in mind every item is made by one mama who is working as fast as she can. If you do need an item for a certain date please do contact us so we can assure it's with you in good time. Turnaround time does not include shipping times as although we send all parcels first class, we cannot control how long these take to get to you. Please note that next day delivery is available for items you would like to be delivered a bit quicker once they are printed.
If you need an item urgently for a certain date please get in touch when ordering as you may be required to pay for a premium delivery service to ensure our item gets to you for a specific date.
We try to keep postage costs as low as possible.
UK Shipping for up to £20 is £1.50 and £3 for £20 and over.
If you spend over £50 UK shipping is free.
We use Royal Mail 1st Class and get proof of purchase for all parcels sent. This takes 1-2 days from dispatch to delivery.
International Shipping £9.35 and free for orders over £100.
If you are ordering just one t-shirt internationally please select the standard international option of £4.
Please allow 5-7 working days from dispatch for international orders to arrive.
Shipping times vary depending on location. Please email us at Marloweville@outlook.co.uk if you wish to know specific delivery times for your location.
If your order does does not arrive 3 days after you received your dispatch email please do contact us as some items do unfortunately get lost in the post from time to time. In these cases we are advised by Royal Mail to wait 10 working days until it is classed as a "lost item". Once this time has past and nothing has arrived we will proceed with making and posting your replacement. In no circumstance will a refund be issue for lost post.
Our personalised tees are printed to order and therefore cannot be returned unless faulty.
We are happy to accept returns of non-personalised items, so long as they are in an unworn condition within 14 days of receipt.
Please email us at Marloweville@outlook.co.uk if you wish to return an item.
Please see our returns and refunds policy for more information.